Heather Watson brings over 10 years of experience in the Multifamily industry to The Franklin Johnston Group. Her career began in 2005 as a Leasing Consultant for a 336 unit community in Florida where she was awarded Top Performer, Best Customer Service, and Leasing Consultant of the Year. She was promoted to Assistant Community Manager and in less than a year to Community Manager where she and her team were awarded Highest Occupancy and Lowest Delinquency. She continued her role as Community Manager when she moved to Virginia Beach in 2011 gaining experience of a larger community at 448 units and a new construction luxury lease-up community. Presently as a Software Support Specialist, Heather is able to utilize her experience with Onesite, MRI, and LRO to aid in the success and growth of all current and future software projects and assist in the implementation of transitional data, training, and onsite support. In addition to being Fair Housing Certified, she holds NALP and CAM designations.