CURRENT RESIDENT

myTFJG Resident Relations:

RESIDENT PORTAL

We want this to be easy on you, which is why our resident portal is convenient, accessible, and simple to use. Log on wherever and whenever you please and access your virtual apartment community. Make an online credit card ACH payment, create online services and concierge requests, and stay updated on all the fun with your community events calendar, wall posts, and social networking pages. Your new neighborhood is at your fingertips!

UPDATER

Moving can be stressful. Time-consuming tasks like connecting utilities, forwarding your mail, and setting up cable can be overwhelming. Luckily, there’s we have partnered with Updater, a digital all-in-one moving tool that helps you accomplish all of those tasks in a personalized dashboard — at your own pace. Updater provides a way to seamlessly transfer and connect utilities and home services, forward your mail with the USPS, notify businesses & accounts of your new TFJG address, receive special, moving-related discounts, send digital moving announcements to family and friends, and more! Once your application is approved, keep an eye out for an email invitation to get started. Happy Moving!

24-HOUR MAINTENANCE SERVICE

Our professionals are always standing by to assist any of your service requests. Expect a response within 24 hours, and if the matter is urgent, you can count on prompt attention.

PET-FRIENDLY COMMUNITIES

Your furry little friend deserves a life of comfort and convenience as well. Over 85% of our communities are pet-friendly, and even offer perks to four-legged residents.

PREFERRED EMPLOYER PROGRAM

TFJG Preferred is an opportunity for companies to offer their employees attractive leasing incentives at select TFJG’s apartments throughout the Mid-Atlantic and Southeast regions – including highly desirable neighborhoods. Active military, veterans and first responders also receive attractive leasing incentives. TFJG Leverages its scale to offer valuable money savings programs in addition to providing exceptional customer service. These attractive incentives include fee waivers and reduced deposits*.

Employers: Please contact us today for assistance with both short-term and permanent relocation. As a selected pre-approved partner, we extend your company these additional benefits when you lease a new home at one of our apartment communities. Other discounts may apply in specific markets. Let us work with you to craft the ideal partnership package.

Employees: Please contact your company’s HR department/Employee Benefits Administrator to see if your company is an active partner in the TFJG Preferred Employer Program. Your company representative may contact us directly with any questions or request to become a partner in the program.

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FEATURES

Pay Rent *
Schedule Auto Payment*
Online Lease Renewals*
Lease Online*
On-Demand Concierge*
Submit Maintenance Requests*
*at select communities