We understand the importance to our company, our partners and our investors of having 100% resident satisfaction. So, we think of ourselves as a management company first and exert a considerable amount of our human and financial resources in pursuit of that goal. Achievement of resident satisfaction is built on 5 key factors:
1. Excellence in property management and curb appeal.
2. Professional, experienced, approachable management on the grounds at every property.
3. Consistent resident communication in person, online and in print.
4. Fast and thorough response to problems.
5. Creation of added value for every resident.
TFJG Management | By The Numbers
Managed Apartment Homes
Combined Years in the Industry
Explore Our Managed Communities
WHAT OUR PARTNERS SAY
– Paul Van, Croatan Investments
“Blackfin has been a client of TFJG for over 2 years now, and during this time, we have come to appreciate the many talents of this organization and its management team. TFJG continues to work hard to raise the bar for their organization and for our properties. We have been fortunate to grow our portfolio with TFJG and they have proven that they have the bandwidth to support our growth with consistent and excellent customer service. We look forward to continuing the relationship for years to come.”
– Doug Root, Blackfin Real Estate Investors, LLC
“We have been working with TFJG from the start. Their experience and professional approach to property management is invaluable. The team mentality that they have built and instilled in their organization is impressive. The success of our investments is a byproduct of their hard work.”
– Brian L. Staub, Marlyn Development Corporation
“We were very fortunate to find The Franklin Johnston Group when we acquired our first asset on the Atlantic coast. We wish that all of our 3rd-party property managers gave the time and attention to our assets that TFJG does. Their professional and detailed operation of our assets would indicate that they are more of a partner than a provider. The prevailing ownership mentality that comes from operating their own sites bleeds over to their clients’ assets and we’ve felt they’ve always had our interests in mind. We’re grateful to be working with them and will continue to give them all of our business in the markets they operate.”
– Russ Walker, TableRock Capital
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