Jennifer McCarthy is the Vice President of Operations Support. Jennifer manages multiple areas including risk management, insurance, policy creation, crisis management, operation support services, and the transition of new assets into the TFJG portfolio. Jennifer started with the company in 2016 as the Insurance Administrator where she was responsible for overseeing claims management and the insurance program for owned and managed properties. She is a graduate of Old Dominion University where she holds a Bachelor of Science in Criminal Justice. Jennifer has also earned Certified Insurance Services Representative (CISR) and Certified Insurance Counselor (CIC) designations from The National Alliance of Insurance Education and Research. Jennifer is a graduate of the LEAD757 Signature Program through the Hampton Roads Chamber. She continuously looks for ways to enhance her education and knowledge base and is currently working towards her Certified Risk Manager (CRM) designation.